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Consumer Behavior: Buying, Having and Being, Global Edition, 12th Edition

By Michael R. Solomon
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ISBN
9781292153100
Published date
21/03/2017
 
 
 

Description

For courses in Consumer Behaviour.

Beyond Consumer Behavior: How Buying Habits Shape Identity

Solomon’s Consumer Behavior: Buying, Having, and Being deepens the study of consumer behaviour into an investigation of how having (or not having) certain products affects our lives. Solomon looks at how possessions influence how we feel about ourselves and each other, especially in the canon of social media and the digital age.

In the 12th Edition, Solomon has revised and updated the content to reflect major marketing trends and changes that impact the study of consumer behaviour. Since we are all consumers, many of the topics have both professional and personal relevance to students, making it easy to apply them outside of the classroom. The updated text is rich with up-to-the-minute discussions on a range of topics such as “Dadvertising,” “Meerkating,” and the “Digital Self” to maintain an edge in the fluid and evolving field of consumer behaviour.

Product details
ISBN
 
9781292153100
Edition
 
12th
Published date
 
21/03/2017
Published by
 
Pearson Higher Ed USA
Pages
 
624
Format
 
Table of contents
  • 1. Buying, Having, and Being: An Introduction to Consumer Behavior
  • 2. Consumer and Social Well-Being
  • 3. Perception
  • 4. Learning and Memory
  • 5. Motivation and Affect
  • 6. The Self: Mind, Gender, and Body
  • 7. Personality, Lifestyles, and Values
  • 8. Attitudes and Persuasive Communications
  • 9. Decision Making
  • 10. Buying, Using, and Disposing
  • 11. Groups and Social Media
  • 12. Income and Social Class
  • 13. Subcultures
  • 14. Culture
Features & benefits

 

Content that Reflects Major Trends and Changes that Impact the Study of Consumer Behaviour

  • NEW! Coverage of major emerging topics include Big Data, the Digital Self, gamification, and contextual influences on decision-making such as priming and nudging.
  • NEW! Global focus looks at consumers around the world whose diverse experiences with buying, having, and being are increasingly crucial to understand.
  • NEW! A totally restructured Table of Contents organises material into four sections:
  • Section One introduces the field of consumer behaviour and the issues related to well-being.
  • Section Two dives deeper into micro influences such as perception and learning.
  • Section Three examines how consumers make decisions toward products and services.
  • Section Four shows how macro variables such as group dynamics, culture, and communications platforms like social media influence decisions.
  • NEW! A Wheel of Consumer Behaviour section underscores the complex—and often inseparable—interrelationships between the individual consumer and his or her social realities.
  • NEW! CB As I See It boxes in each chapter feature prominent consumer behaviour researchers who share their current work with students.
  • NEW! Up-to-the-minute content applied to each chapter includes over 100 new key terms spanning from “Net Neutrality” to “Retail Therapy.”
  • NEW! The Tangled Web section points out some of the abuses of this fascinating new medium including privacy issues, exploiting consumers, and false information.
  • NEW! Exploration of Virtual Communities looks at the impact of consumers interacting directly with other people who live both around the block and around the world.
  • NEW! Marketing Opportunity boxes highlight the fascinating ways in which marketing practitioners translate the wisdom they glean from consumer research into actual business activities and application.
  • NEW! Marketing Pitfall activities boxes highlight marketing mistakes or ethically suspect practices.
  • NEW! Illustrations of the changing digital world radiate throughout this edition.
  • NEW! A digital consumer focus explores social media platforms and how they change consumer behaviour.
  • The Consumer and Social Well-Being chapter highlights pressing ethical issues relevant to consumer behaviour such as privacy, sustainability, and addiction.

Features that Enhance the Student Learning Experience

  • UPDATED! Chapter Objectives at the beginning of each chapter provide an overview of key issues to be covered in the chapter.
  • UPDATED! Each chapter summary is organised around the initial chapter objectives to help integrate the material from the chapter.
  • NEW! 6 New End-of-Chapter Cases have been added and 6 End-of-Chapter Cases have been updated.
  • A Critical Thinking in Consumer Behaviour: Case Study is located at the end of each chapter, along with discussion questions to help students apply the case to the chapter’s contents.
  • Chapter Objectives at the beginning of each chapter provide an overview of key issues to be covered in the chapter. Each chapter summary is then organised around the objectives to help students integrate the material they have read.
  • Review at the end of each chapter helps students to study key issues.
  • The Consumer Behaviour Challenge at the end of each chapter is divided into two sections:
    • Discuss poses thoughtful issues that encourage students to consider pragmatic and ethical implications of the material they have read.
    • Apply allows students to “get [their] hands dirty” as they conduct mini-experiments and collect data in the real world to better grasp the application of consumer behaviour principles.
Student supplements