The Australian Bar Attendant's Handbook, 5th Edition

By George Ellis

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The 5th edition of The Australian Bar Attendant’s Handbook has been updated to reflect today’s practices in the hospitality industry along with current training package requirements for bar, cellar, coffee and the responsible service of alcohol. With a clear layout and concise language this text combines underpinning knowledge with real life examples so that students can provide the highest level of customer service.
SITHFAB001C   Clean and tidy bar areas
SITHFAB002C   Operate a bar
SITHFAB003A    Serve food and beverage to customers
SITHFAB005A    Provide table service of alcoholic beverages
SITHFAB007A    Complete retail liquor sales
SITHFAB009A    Provide responsible service of alcohol
SITHFAB010C   Prepare and serve non-alcoholic beverages
SITHFAB012B   Prepare and serve espresso coffee
SITHFAB015A    Prepare and serve cocktails
SITHFAB227A   Operate and monitor cellar systems
SITHFAB323A   Provide advice on beers, spirits and liqueurs
SITHFAB325A   Provide specialist advice on Australian wine
SITHFAB326A   Provide specialist advice on imported wines
SITXFIN001A     Process financial transactions
SITXINV001A     Receive and store stock
George Ellis (B. Ed) is one of Australia’s best known hospitality educators. His association with the tourism and hospitality industry, and education and training, extends over 30 years. He is a member of “Confrerie de la Chaine des Rotisseurs” and has held on-premises liquor licences in both Victoria and Queensland.

George was Associate Director at the College of Tourism and Hospitality, Southbank Institute, Brisbane before moving to Victoria to become Director of Educational Services at William Angliss Institute.
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Table of contents
  • Chapter 1: The bar attendant
  • Chapter 2: The bar and bar equipment
  • Chapter 3: Bar and bottle shop duties
  • Chapter 4: Beer
  • Chapter 5: Introduction to cellar operations
  • Chapter 6: Operating bulk beverage dispensing systems
  • Chapter 7: Introduction to wine
  • Chapter 8: Table wines
  • Chapter 9: Sparkling wines
  • Chapter 10: Fortified wines
  • Chapter 11: Wine regions of Australia
  • Chapter 12: Spirits
  • Chapter 13: Liqueurs
  • Chapter 14: Other drinks
  • Chapter 15: Coffee
  • Chapter 16: Cocktails and mixed drinks
  • Chapter 17: Cocktail recipes
  • Appendix 1 Alcoholic strengths
  • Appendix 2 Pronunciation guide
  • Appendix 3 Useful websites