Contact us

Live Chat

Use Live Chat during business hours (8.30a.m. - 5.00p.m. AEDT) and we can help you straight away.

Phone

Call us on 1300 4 PEARSON (1300 473 277) during business hours.

Email

We get back to nearly every email within four hours. If it’s a tricky one, it might take up to two business days.

Schools

Customer service email: schools@pearson.com.au

Technical support email: help@pearson.com.au

Higher Education

Customer service email: customer.service@pearson.com.au

Technical support email: tech.help@pearson.com

Specific queries

Pearson Test of English

Website: pearsonpte.com

Phone: 1800 729 282

Email: pte-acustomersupportapac@pearson.com

Pearson Clinical Assessment

Website: pearsonclinical.com.au

Phone: 1300 473 277

Talent Assessment

Website: talentlens.com.au

Phone: 1300 473 277

Higher Education technical support

Website:  support.pearson.com/getsupport/s/

VET/RTO/Vocational sector support

Email: vet@pearson.com.au

Phone: 0466 744 423

Contact your Schools Educational Consultant

Primary F-6

Secondary 7-12

Contact your Higher Educational Consultant

Universities

Contact your ELT Educational Consultant

ELT

Accessible eText request

We will provide electronic copies of our publications to students with specific learning requirements, provided they have met the institution criteria for assistance and agree to the conditions of use.

View our Accessibility requests page for the forms to complete your request.

Permissions

To reproduce copyright material from a Pearson Australia product, please follow this link for specific details.

Corporate enquiries

Email: receptioncs@pearson.com.au

Phone:+61 (03) 9811 2400 (open business days 8.00a.m. - 5.30p.m. AEDT)