Contact-Us

 

Contact us


Email us -

We get back to nearly every email within four hours. If it’s a tricky one, it might take up to two business days. If you're seeking help with Pearson Places, it might take us three business days to get back to you.

 

Schools

Customer service email: schools@pearson.com.au

Technical support email: help@pearson.com.au

 

Higher Education

Customer service email: customer.service@pearson.com.au

Technical support email: tech.help@pearson.com

 

Use LiveChat during business hours (8.30am - 5pm) and we can help you out straight away.

Call us on 1300 4 PEARSON (1300 473 277) during business hours.



Specific queries


 

Pearson Test of English (PTE)

Website: pearsonpte.com

Phone: 1800 729 282

Email: pte-acustomersupportapac@pearson.com

 

Pearson Clinical Assessment

Visit pearsonclinical.com.au

Phone: 1300 473 277

 

Talent Assessment

Visit talentlens.com.au

Phone: 1300 473 277

 

Contact your Schools Educational Consultant

Primary F-6

Secondary 7-12

 

Contact your Higher Educational Consultant

Universities

 

Contact your ELT Educational Consultant

ELT

 

Higher Education technical support

Technical support online: https://support.pearson.com/getsupport/s/

 

VET/RTO/Vocational sector support

Customer service email:   vet@pearson.com.au

Phone:  0466 744 423  

 

Accessible eText request

We will provide electronic copies of our publications to students with specific learning requirements, provided they have met the institution criteria for assistance and agree to the conditions of use.

View our Accessibility requests page for the forms to complete your request.

 

Permissions

To reproduce copyright material from a Pearson Australia product, please follow this link for specific details.

 

Corporate enquiries

Email:  receptioncs@pearson.com.au

Phone: +61 (03) 9811 2400  (open business days 8.00 a.m. - 5.30 p.m. AEST)