This book applies the major concepts and research findings from a number of the central areas of psychology to tourism and tourist behaviour.
The book is divided into two parts: the first part cover topics such as tourism motivation, personality & tourism, attitudes & tourism, and tourism & the environment.
Part 2 focuses on tourism marketing, human resource management and the industry, evaluation and tourism, and the social impacts of tourism.
This book represents a contribution to the growing interface between tourism and psychology in both research and practice. While the book presents current findings from a variety of international perspectives, a focus in each chapter is on major applied psychological research as it now advances the boundaries of this tourism and psychology dialogue.
Preface
SECTION 1
The individual tourist
Tourism and psychology: an introduction
Motivation and the tourist
Personality and the tourist
Attitudes and the tourist
Environment and the tourist
SECTION 2
The societal and organisational contexts of tourism
Tourist destination images
Human resource management and the tourist/hospitality industry
Evaluation of tourism facilities
The social impacts of tourism
A summary model of tourist behaviour
References
Index