Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide: (CCNP TSHOOT 300-135)

Amir Ranjbar

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Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide: (CCNP TSHOOT 300-135)

By Amir Ranjbar
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Amir Ranjbar
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Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide is your Cisco authorised learning tool for CCNP TSHOOT 300-135 exam preparation. Part of the Cisco Press Foundation Learning Guide series, it teaches you how to maintain and monitor even the most complex enterprise networks.

You’ll compare and master today’s leading approaches to troubleshooting, including an efficient structured process for maximising network uptime in the context of your own organisation’s policies and procedures. Coverage includes gathering information, capturing traffic, using event notifications, working with maintenance and trouble-shooting tools, and more.

Throughout, each chapter opens with a list of topics that clearly identify its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. To deepen your hands-on expertise and strengthen your exam readiness, this guide also presents five full chapters of real-world troubleshooting case studies.

This guide is ideal for all certification candidates who want to master all the topics covered on the TSHOOT 300-135 exam.
  • The official textbook for the Cisco Networking Academy CCNP TSHOOT 300-135 course
  • Thoroughly introduces proven troubleshooting principles and common troubleshooting approaches
  • Defines structured troubleshooting and reviews its subprocesses
  • Shows how to integrate troubleshooting into day-to-day network maintenance processes
  • Covers information gathering on Layer 2 switching and Layer 3 routing with IOS show and debug commands, ping, and telnet
  • Introduces specialized tools for capturing traffic, gathering information (SNMP and NetFlow), and receiving network event notifications (EEM)
  • Uses extensive troubleshooting examples and diagrams to support explanations and strengthen your understanding
  • Presents self-assessment review questions, chapter objectives, and summaries to facilitate effective studying

Amir Ranjbar, CCIE No. 8669,  is a Certified Cisco Systems Instructor and a senior network consultant. Operating under his own corporation, AMIRACAN Inc., Amir offers his training services to Global Knowledge Network, his consulting expertise to a variety of clients (mainly Internet service providers), and his technical writing skills to Cisco Press (Pearson Education, Inc.). Born in Tehran, Iran, Amir immigrated to Canada in 1983 at the age of 16 and completed his Master’s degree in knowledge-based systems (a branch in artificial intelligence [AI]) in 1991. He has been involved in training, consulting, and technical writing for the greater part of his career. Amir Ranjbar can be contacted through his email address

  • Cisco authorized self-study book for CCNP Troubleshooting and Maintenance foundation learning
  • Unique content developed in conjunction with Learning@Cisco, the developers of the new CCNP Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) recommended course and CCNP TSHOOT exam
  • Includes self-assessment review questions, chapter objectives and summaries, key term definitions, and case studies
Table of contents
  • Chapter 1 Troubleshooting Methods
  • Chapter 2 Structured Troubleshooting
  • Chapter 3 Network Maintenance Tasks and Best Practices
  • Chapter 4 Basic Switching and Routing Process and Effective IOS Troubleshooting Commands
  • Chapter 5 Using Specialized Maintenance and Troubleshooting Tools
  • Chapter 6 Troubleshooting Case Study: SECHNIK Networking
  • Chapter 7 Troubleshooting Case Study: TINC Garbage Disposal
  • Chapter 8 Troubleshooting Case Study: PILE Forensic Accounting
  • Chapter 9 Troubleshooting Case Study: Bank of POLONA
  • Chapter 10 Troubleshooting Case Study: RADULKO Transport
  • Appendix A Answers to Review Questions