Human Relations: The Art and Science of Building Effective Relationships, 2nd edition

  • Vivian McCann

Title overview

Revel™ is Pearson’s newest way of delivering our respected content. Fully digital and highly engaging, Revel replaces the textbook and gives students everything they need for the course. Informed by extensive research on how people read, think, and learn, Revel is an interactive learning environment that enables students to read, practice, and study in one continuous experience — for less than the cost of a traditional textbook.


A conceptual and skills-based overview of relationship building in today’s world
Revel Human Relations: The Art and Science of Building Effective Relationships helps students learn how to communicate more effectively within all of their personal and professional relationships. Employing a three-tiered approach to human relations, author Vivian McCann helps students to understand the psychological concepts that underlie relationships, to build the skills needed to communicate effectively, and to consider the influence of cultural norms and backgrounds throughout the relationship-building process. Revised to reflect the latest data and research, Revel also includes updated information about how new technologies have greatly impacted today’s relationships.

Table of contents

  • 1. Foundations of Human Relations
  • 2. The Self in Human Relations
  • 3. How Personality Influences Human Relations
  • 4. Emotions, Stress, and Human Relations
  • 5. The Role of Perception in Human Relations
  • 6. Social Influence in Our Relations with Others
  • 7. Prejudice: Foundations, Causes, Effects, and Remedies
  • 8. Listening
  • 9. Verbal and Nonverbal Communication
  • 10. Conflict and Conflict Resolution
  • 11. Key Concepts in Intimate Relationships

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Published by Pearson (August 2nd 2016) - Copyright © 2017