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Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide eBook

Chris Olsen

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Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide eBook

By Chris Olsen
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Overview
Author
Chris Olsen
Edition
1st
ISBN
9780134272979
Published Date
28/12/2015
Now fully updated for the new Cisco CAPPS 300-085 exam, Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide is your Cisco® authorised learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified Communications applications, devices, and networks.

Author Chris Olsen shows how to effectively use Cisco Unity Connection, Cisco Unity Express, Cisco Instant Message and Presence, Cisco TelePresence Video Communication Server, and Cisco TelePresence Management Suite in production environments.

He begins by introducing the server platforms and overlays that are the basis for all Cisco Unity Connection design and integration. Next, he presents in-depth coverage of a wide range of essential tasks–from user configuration to voicemail redundancy, configuring Cisco Jabber Mobile, to provisioning Cisco Prime Collaboration.

Each chapter opens with a list of topics that clearly identifies its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. Throughout, configuration examples and sample verification outputs illustrate critical issues in network operation and troubleshooting.

Whether you are preparing for the CCNP Collaboration certification exams or you are just interested in learning about how to deploy and operate Cisco collaboration applications, you will find this book to be an invaluable resource.
  • Shows how to integrate Cisco Unity Connection with Cisco Unified Communications Manager or other PBXs
  • Covers configuring Cisco Unity Connection users, templates, service classes, distribution lists, security, LDAP, dial plans, and call management
  • Walks through Unified Messaging single Inbox configuration
  • Shows how to design, integrate, and configure feature-rich branch office messaging solutions with Cisco Unity Express
  • Explains Cisco Unified IM and Presence components, design, integration, deployment, and feature configuration
  • Covers Cisco Jabber and Cisco Jabber Mobile configuration
  • Guides you through deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Introduces Cisco TelePresence Management Suite (Cisco TMS) capabilities and scheduling options

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Biography

Chris Olsen , CCSI, CCNP, along with numerous other Cisco voice and data center specializations (in addition to Microsoft, VMware, and Novell certifications), has been an independent IT and telephony trainer, consultant, author, and technical editor for more than 22 years. He earned his Bachelor of Science in Mechanical Engineering and Master of Science in Mechanical Engineering at Bradley University in the 1980s. Chris has been a technical trainer for more than 22 years and has taught more than 60 different courses in Cisco, Microsoft, VMware, and Novell. For the past nine years, he has specialized in Cisco and Microsoft Unified Communications, along with Vmware virtualization and Cisco data center technologies. He has done a wide array of IT and telephony consulting for many different companies. Chris and his wife, Antonia, live in Chicago and Mapleton, Illinois.

Table of contents
  • Chapter 1 Designing and Deploying Cisco Unity Connection
  • Chapter 2 Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Chapter 3 Configuring Cisco Unity Connection Users, Templates, and Class of Service
  • Chapter 4 Configuring the Cisco Unity Connection System
  • Chapter 5 Implementing Cisco Unity Connection Dial Plan and Call Management
  • Chapter 6 Configuring Unified Messaging
  • Chapter 7 Troubleshooting Cisco Unity Connection
  • Chapter 8 Deploying Voice-Mail Redundancy in Branch Offices
  • Chapter 9 Designing and Deploying Cisco Unity Express
  • Chapter 10 Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Chapter 11 Configuring Cisco Unity Express User Accounts and Features
  • Chapter 12 Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Chapter 13 Troubleshooting Cisco Unity Express
  • Chapter 14 Designing and Deploying Cisco Unified IM and Presence
  • Chapter 15 Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Chapter 16 Integrating Cisco Unified Communications IM and Presence
  • Chapter 17 Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Chapter 18 Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Chapter 19 Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
  • Chapter 20 Deploying Cisco Collaboration Systems Applications with Cisco Prime™ Collaboration
  • Chapter 21 Describing Video Infrastructure
  • Chapter 22 Describing Cisco TMS