Pearson -

Services Management: the new paradigm in hospitality
- By Kandampully
- Published 29/08/2003
- ISBN 9781862505094
- Format Book
Services Management addresses issues in the hospitality industry from a services management perspective. It offers the reader a series of management concepts - covering operations, marketing, and human resources - all of which are capable of being effectively incorporated into any hospitality operat...

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$102.95 Add to Cart
Knowledge Management: An Integrated Approach (2e)
- By Jashapara Ashok
- Published 21/04/2011
- ISBN 9780273726852
- Format Book
As the economy increasingly moves towards a knowledge based economy, the ability to manage knowledge becomes a matter of competitive survival. Many other books only address the subject only partially, from a human resource, information systems or practitioner perspective. This is the first textbook ...

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$109.95 Add to Cart