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- By Bendell/Tehan
- Published 14/11/2008
- ISBN 9781442500556
- Format Book + Disk
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Will you make the cut? Get a head start to your career in the hairdressing industry with this Australian text, developed to support students completing the Certificate III in Hairdressing qualification.
With over 175 photos and images A Head Start to Hairdressing provides the foundation to ...
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- By Scope
- Published 05/03/2008
- ISBN 9780733993633
- Format Book
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This Learner Guide addresses the competency BSBCUS401A Coordinate implementation of customer service strategies.
It provides solid underpinning knowledge, plenty of practical examples and workplace scenarios and the flexibility to be used in a variety of learning environments, such as ...
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- By Scope
- Published 28/02/2008
- ISBN 9780733993657
- Format CD
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These Teachers’ Resources + Assessment Tools will assist teachers and trainers with the delivery and assessment of the competency standard BSBCUS401A Coordinate implementation of customer service strategies. They will reduce the workload and cost of preparation for an RTO as they:
Prov...
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- By Scope
- Published 04/06/2008
- ISBN 9781442500143
- Format Book
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This Learner Guide addresses the competency BSBCUS403A Implement customer service standards.
It provides solid underpinning knowledge, plenty of practical examples and workplace scenarios, and the flexibility to be used in a variety of learning environments, such as on-the-job, off-the-job,...
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- By Scope
- Published 30/06/2008
- ISBN 9781442500167
- Format CD
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The Teachers’ Resources + Assessment Tools will assist teachers and trainers with the delivery and assessment of the competency standard BSBCUS403A Implement customer service standards. They will reduce the workload and costs of preparation for an RTO as they:
Provide resources to assi...
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