Real World Lessons – Excellent Support
Whatever students do in business, they will experience MIS.
What kind of experience will your students have with MIS? Will they be helpless users who say, ‘I just don’t know anything about computers, and I don’t want to’? Or will they be managers who say ‘I know there’s a way to use information systems to get a competitive edge for my business’? Will they find innovative applications of information technology in the marketplace to raise their own profile or that of their company? Or will they be business professionals who ‘just don’t get it’?
By presenting a running case narrative throughout, this book will show your students how businesses use - and need - information systems to accomplish their goals and objectives and develop their competitive strategy. Experiencing MIS 2e is designed to help your students experience MIS right now, at university, where they can exercise their enquiring minds and build their skills in unlocking the potential of information systems for business.
The text has been designed to be approachable, easy-to-use, sometimes humorous, with an upbeat and in-your-face attitude, but always with the goal of underlining the importance of MIS to all business people in the 21st Century.
Experiencing MIS offers basic topic coverage of MIS in its 12 chapters and more in-depth, expanded coverage in its 13 chapter extensions. This modular organisation allows you to pick and choose among those topics to tailor-fit your course. The Australian adaptation brings your student’s experience of MIS closer to home with new local examples, case studies and trends.
is an optional web-based tutorial and assessment tool that integrates business applications with myITlab, a complete Microsoft Office training and assessment simulator. Visit www.mymislab.com
Chapter 1IS in the life of business professionals
Chapter 2 Business processes, information and information systems
Chapter 3 Organisational strategy, information systems, and competitive advantage
Chapter 4 Hardware and software
Chapter 5 Database processing
Chapter 6 Data communications
Chapter 7 Business Process Management
Chapter 8 E-Commerce and Web 2.0
Chapter 9 Business intelligence and information systems for decision making
Chapter 10 Information systems development
Chapter 11 Information systems management
Chapter 12 Information security management
Chapter Extension 1 Improving Your Collaboration Skills
Chapter Extension 2 Using Collaboration Information Systems
Chapter Extension 3 Information Systems and Decision Making
Chapter Extension 4 Knowledge Management and Expert Systems
Chapter Extension 5 Introduction to Microsoft Excel
Chapter Extension 6 Preparing a Computer Budget using Excel
Chapter Extension 7 Using Microsoft Access 2010
Chapter Extension 8 Using Excel and Access Together
Chapter Extension 9 How the Internet Works
Chapter Extension 10 Systems Development for Small Business
Chapter Extension 11 Systems Development Project Management
Chapter Extension 12 Outsourcing
Chapter Extension 13 Financing and Accounting for IT Projects
David Kroenke, University of Washington.
David Kroenke has taught at Colorado State University and Seattle University. He currently teaches at the University of Washington. Over the years he has led dozens of teaching seminars for college professors. In 1991, the International Association of Information Systems named him Computer Educator of the Year.
David has worked for the US Air Force and Boeing Computer Services. He was a principal in the startup of three companies. He was also vice president of product marketing and development for the Microrim Corporation and was chief of technologies for the database division of Wall Data, Inc. He is the father of the semantic object data model. David’s consulting clients have included the IBM Corporation, Microsoft and Computer Sciences Corporation. He currently does extensive data-mining consulting, with specific application toward counterterrorism.
His text Database Processing was first published in 1977 and is now in its tenth edition. David has published many other textbooks including Database Concepts, 3e (2008) and Using MIS (2007). David lives in Seattle. He is married and has two children and two grandchildren.
Dr Deborah Bunker, Senior Lecturer, University of Sydney, Faculty of Economics and Business in the Discipline of Business Information Systems.
Deborah has published widely in the top international IS journals in the areas of IS philosophy, management, diffusion and collaborative IS models and approaches in both large and small business. She is also actively involved in the development of IS curricula in her own institution as well as through participation in national curricula development activities. Deborah is currently the President of the Australasian Association of Information Systems, Vice Chair of IFIP Working Group 8.6 on IT Diffusion, Transfer and Implementation and is Mini-track Co-Chair of Philosophical Foundations of IS at AMCIS (2001-2009). Deborah serves on the editorial boards of the Australasian Journal of IS and IT and People. Before becoming an IS academic Deborah worked in the Insurance, Finance, Information Technology, Transport and Government sectors as a Systems Analyst, Project Manager, Product Manager, Human Resources Manager and Senior Consultant.
Associate Professor David N. Wilson, Program Manager, Business at UTS: Insearch; University of Canberra
David’s teaching and research interests are in project management, software quality assurance, software process improvement and information systems management.
Before joining UTS:Insearch in October 2008, David spent over 20 years as an academic, including 8 years as Associate Dean (Teaching and Learning), in the Faculty of Information Technology at the University of Technology, Sydney.
Previously, David gained 10 years of practical experience in the development of management information systems before moving to academia in 1982. Most of this industry experience was gained at Rank Xerox in the UK, where he was a Project Manager with responsibility for developing and implementing service support and distribution systems for thirteen European operating companies. Before joining UTS in May 1985, David was with the Institute of Systems Science at the National University of Singapore. There, he was involved in the development and teaching of short courses for information systems professionals and users in the SE Asian region.
David is President of the Australian Council of Professors and Heads of Information Systems (ACPHIS) and is immediate Past-President of the Australasian Association of Information Systems (AAIS). He has previously been Editor of the Australian Computer Journal (for five years) and Chairman of the Software Quality Association (NSW). He is on the programme committees of two international software quality conferences and has presented a number of papers on software process improvement and software quality at international conferences.