Experiencing MIS (2e)

David Kroenke, University of Washington
Deborah Bunker, University of Sydney
David Wilson, UTS: Insearch
Title Experiencing MIS
Edition 2nd
ISBN 9781486004225
ISBN 10 1486004229
Published 16/07/2012
Published by Pearson Australia
Pages
Format Paperback
In stock
 
Total Price $128.95 Add to Cart
Description
Real World Lessons – Excellent Support
 
Whatever students do in business, they will experience MIS.
 
What kind of experience will your students have with MIS? Will they be helpless users who say, ‘I just don’t know anything about computers, and I don’t want to’? Or will they be managers who say ‘I know there’s a way to use information systems to get a competitive edge for my business’? Will they find innovative applications of information technology in the marketplace to raise their own profile or that of their company? Or will they be business professionals who ‘just don’t get it’?
 
By presenting a running case narrative throughout, this book will show your students how businesses use - and need - information systems to accomplish their goals and objectives and develop their competitive strategy. Experiencing MIS 2e is designed to help your students experience MIS right now, at university, where they can exercise their enquiring minds and build their skills in unlocking the potential of information systems for business.
 
The text has been designed to be approachable, easy-to-use, sometimes humorous, with an upbeat and in-your-face attitude, but always with the goal of underlining the importance of MIS to all business people in the 21st Century.
 
Experiencing MIS offers basic topic coverage of MIS in its 12 chapters and more in-depth, expanded coverage in its 13 chapter extensions. This modular organisation allows you to pick and choose among those topics to tailor-fit your course. The Australian adaptation brings your student’s experience of MIS closer to home with new local examples, case studies and trends.
 
myMISlab is an optional web-based tutorial and assessment tool that integrates business applications with myITlab, a complete Microsoft Office training and assessment simulator. Visit www.mymislab.com for more.
 
Table of contents
Chapter 1IS in the life of business professionals
Chapter 2 Business processes, information and information systems
Chapter 3 Organisational strategy, information systems, and competitive advantage
Chapter 4 Hardware and software
Chapter 5 Database processing
Chapter 6 Data communications
Chapter 7 Business Process Management
Chapter 8 E-Commerce and Web 2.0
Chapter 9 Business intelligence and information systems for decision making
Chapter 10 Information systems development
Chapter 11 Information systems management
Chapter 12 Information security management
 
Chapter Extension 1   Improving Your Collaboration Skills
Chapter Extension 2   Using Collaboration Information Systems
Chapter Extension 3   Information Systems and Decision Making
Chapter Extension 4   Knowledge Management and Expert Systems  
Chapter Extension 5   Introduction to Microsoft Excel
Chapter Extension 6   Preparing a Computer Budget using Excel
Chapter Extension 7   Using Microsoft Access 2010
Chapter Extension 8   Using Excel and Access Together
Chapter Extension 9   How the Internet Works
Chapter Extension 10 Systems Development for Small Business
Chapter Extension 11 Systems Development Project Management              
Chapter Extension 12 Outsourcing
Chapter Extension 13 Financing and Accounting for IT Projects
New to this edition
  • The even numbered chapters now have a Green IT Guide.  IT contributes an estimated 2 percent of global carbon emissions and as much as 5 percent of developing nations’ emissions. IT contributes more than 20 percent of the energy used in a typical office building but it also contributes through the toxic problems of electronic waste disposal. ‘Green IT’ refers to environmentally sustainable computing - ‘the practice of maximising the efficient use of computing resources to minimise environmental impact …. controlling and reducing a product’s environmental footprint by minimising the use of hazardous materials, energy, water, and other scarce resources, as well as minimising waste from manufacturing and throughout the supply chain’ but also ‘the impact of IT service strategies on the firm’s and customers’ societal bottom line to include economic, environmental, and social responsibility criteria for defining organisational success’. There are six of these guides. 
  • The odd-numbered chapters also have an ethics guide. An essential characteristic of a profession is the need for its practitioners/members to subscribe to a set of values and ideals which uphold and advance the honour, dignity and effectiveness of that profession. Essentially a profession has a contract with the community and will govern its practitioners/members to protect the public interest. This is often achieved through a code of ethics which requires practitioners/members to act with professional responsibility and integrity. The IS profession is no different and the major professional societies (The Australian Computer Society in Australia) publish codes of professional conduct and professional practice to guide their members. Courts and other tribunals will use such codes when considering your actions, if you carry out IS work. The ethics guides present examples of behaviour that raise questions regarding ethical values. There are six of these guides.
  • Vision 2020 sections look at possible future developments of chapter topics with ‘Think Further’ questions which help students understand international applications and issues relating to MIS.
Features & benefits
  • This Could Happen To You boxes located at the start of each PART & each CHAPTER is a running case on a real-life business scenario; an Australian financial planning organisation called ‘$RU’. Students follow the character ‘Kerrie’ as she implements a CRM into a small financial planning business that is owned and operated by her boss ‘Murray’. Kerrie has to work through the technical challenges of the implementation, while Murray grapples with the problems of establishing a client management system. This case highlights the many complex business and MIS decisions that a small business owner and staff must make when evaluating, implementing and using management information systems to drive and support a business.  
  • Question-Driven Chapter Learning Objectives encourage students to consider the questions as they move through the chapter; by the end they should be able to answer each objective-question comprehensively. This focuses student’ reading of each chapter and encourages student-centred learning rather than teacher-led instruction.
  • Two Guides in each chapter focused on the issues in information systems that are currently most relevant. These guides encourage students to explore different topics and stimulate class discussions on issues that they may face in the real world, including general MIS issues, ethics and ‘green’ issues. Each includes discussion points intended to stimulate thought, discussion and active participation in order to develop problem-solving and business skills.
  • ‘MIS in Use’ Cases appear in each chapter and illustrate a situation that requires knowledge of the topic of that chapter. Each leads to an exercise which allows the reader to apply the knowledge they have gained to a realistic situation.
  • The ‘How Does Knowledge in This Help …You?’ feature appears near the end of each chapter. It revisits the opening business scenario and discusses in a practical and direct way what the chapter has taught the character Kerrie and the reader about it.
  • Active Review at the end of each chapter is a summary-and-review section, organised around the chapter’s study questions, encouraging students to re-examine the chapter’s main concepts. 
  • Key Terms are bolded within chapter content where they’re introduced. A list of Key Terms & Concepts also appears at end of chapter to ensure students did not miss any. Students can double check the meaning of a Key Term in the Glossary at the end of the book.  
  • ‘Using Your Knowledge’ sections at the end of each chapter help students to take what they have learned one step further and apply it to practical problems.   
  • Exercises ask students to work in teams to apply the chapter’s topic to the MIS in Use case for that chapter. Students use Google Docs & Spreadsheets, Microsoft Groove, Microsoft SharePoint or some other tool to collaborate on collective answers.
  • An End-of-Chapter Case Study requires students to reflect on the use of the technology or systems presented in the chapter to real organisations and recommend solutions to business problems.
  • ‘International Dimension’ - Each of the book’s four parts closes with a module on the international aspects of that part’s topic. It allows students to see how MIS can be used on an international level and how relevant it is to today’s globalised economy.
  • Highly practical ‘Consider Your Net Worth’ activities in the review section at the end of each Part ask the students to think about how they can use what they have learned in their own career and how it has increased their personal net worth by giving them a competitive advantage in the workforce.   
  • ‘Application Exercises’ appear in the review section at the end of each part and ask students to solve business situations using spreadsheet (Excel) or database (Access) applications, helping them develop their computer skills.
  • A ‘Part Case’ appears at the end of each part and presents a case study which demonstrates how real organisations use technology or systems presented in the chapters within that part of the book.
  • myMISlab is an optional web-based tutorial and assessment tool that integrates business applications with myITlab, a complete Microsoft Office training and assessment simulator. Here you can create and set assignments as well as access classroom and tutorial videos that explore key concepts in MIS (hosted by David Kroenke himself) and case study videos applying key concepts to business scenarios.
Author biography
David Kroenke, University of Washington.
 
David Kroenke has taught at Colorado State University and Seattle University. He currently teaches at the University of Washington. Over the years he has led dozens of teaching seminars for college professors. In 1991, the International Association of Information Systems named him Computer Educator of the Year.
 
David has worked for the US Air Force and Boeing Computer Services. He was a principal in the startup of three companies. He was also vice president of product marketing and development for the Microrim Corporation and was chief of technologies for the database division of Wall Data, Inc. He is the father of the semantic object data model. David’s consulting clients have included the IBM Corporation, Microsoft and Computer Sciences Corporation. He currently does extensive data-mining consulting, with specific application toward counterterrorism.
 
His text Database Processing was first published in 1977 and is now in its tenth edition. David has published many other textbooks including Database Concepts, 3e (2008) and Using MIS (2007). David lives in Seattle. He is married and has two children and two grandchildren. 
 
 
Dr Deborah Bunker, Senior Lecturer, University of Sydney, Faculty of Economics and Business in the Discipline of Business Information Systems.
 
Deborah has published widely in the top international IS journals in the areas of IS philosophy, management, diffusion and collaborative IS models and approaches in both large and small business. She is also actively involved in the development of IS curricula in her own institution as well as through participation in national curricula development activities. Deborah is currently the President of the Australasian Association of Information Systems, Vice Chair of IFIP Working Group 8.6 on IT Diffusion, Transfer and Implementation and is Mini-track Co-Chair of Philosophical Foundations of IS at AMCIS (2001-2009). Deborah serves on the editorial boards of the Australasian Journal of IS and IT and People. Before becoming an IS academic Deborah worked in the Insurance, Finance, Information Technology, Transport and Government sectors as a Systems Analyst, Project Manager, Product Manager, Human Resources Manager and Senior Consultant.
 
Associate Professor David N. Wilson, Program Manager, Business at UTS: Insearch; University of Canberra
 
David’s teaching and research interests are in project management, software quality assurance, software process improvement and information systems management.
 
Before joining UTS:Insearch in October 2008, David spent over 20 years as an academic, including 8 years as Associate Dean (Teaching and Learning), in the Faculty of Information Technology at the University of Technology, Sydney.
 
Previously, David gained 10 years of practical experience in the development of management information systems before moving to academia in 1982. Most of this industry experience was gained at Rank Xerox in the UK, where he was a Project Manager with responsibility for developing and implementing service support and distribution systems for thirteen European operating companies. Before joining UTS in May 1985, David was with the Institute of Systems Science at the National University of Singapore. There, he was involved in the development and teaching of short courses for information systems professionals and users in the SE Asian region.
 
David is President of the Australian Council of Professors and Heads of Information Systems (ACPHIS) and is immediate Past-President of the Australasian Association of Information Systems (AAIS). He has previously been Editor of the Australian Computer Journal (for five years) and Chairman of the Software Quality Association (NSW). He is on the programme committees of two international software quality conferences and has presented a number of papers on software process improvement and software quality at international conferences.
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