Operations Management can be a complex and demanding topic. Mastery of Operations Management in the workplace, however, can mean the difference between an organisation succeeding or failing, whether it be in manufacturing, services, supply chain or any other industry. The core aim of this new edition of Operations Management for Business Excellence is to provide an overview of the issues, introduce the concepts and help provide the solutions to achieving and maintaining ‘excellence’ within the workplace.
Drawing on his many years of experience in the study and application of the topic, David Gardiner looks at the theory of Operations Management and places this firmly into practice in a meaningful way that practitioners, executives, academics and students can appreciate.
Operations Management for Business Excellence is written primarily for postgraduate students who are studying Operations Management as part of a business degree or business diploma. It will appeal to undergraduates who have not been exposed to the topic previously and who do not need the rigorous mathematical approach of many typical Operations Management texts. Additionally, it would be attractive for practitioners to use with their clients as they endeavour to implement process improvement, business application software and supply chain management applications.