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- By Pickton
- Published 30/05/2014
- ISBN 9780273714002
- Format Book
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- By Peelen, Ed
- Published 29/08/2013
- ISBN 9780273774952
- Format Book
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Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation. It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle. ...
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- By Redman
- Published 30/05/2013
- ISBN 9780273757825
- Format Book
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Contemporary Human Resource Management provides students with a thorough and critical exploration of all the key functions and issues within HRM today. Written in a clear yet thought-provoking style, the book contains chapters contributed by experts in their field to ensure coverage of t...
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- By Ryan, Kelly
- Published 22/02/2013
- ISBN 9780273768838
- Format Book
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Ideal for quick reference in any ward or community environment, this pocket-sized guide puts all the crucial information on wound care at your fingertips.
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- By Richards, Ann
- Published 02/07/2012
- ISBN 9780273764465
- Format Book
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Solving calculations in a busy environment can be tough and time consuming. This quick reference guide, featuring basic maths concepts and medication administration, will help students and practitioners take the problem out of problem solving. The Nursing & Health Survival Guides have evolv...
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Pickton
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Redman
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Richards, Ann