If one wants to learn, one must first learn to listen. Listening to your tips, questions, suggestions and feedback are the best way we can keep learning and improving.
We have made a strong commitment to provide you with the best customer service possible.
Please select the customer service contacts by the resources you are using.
All customers concerning resources for Foundation to Year 12
Phone: 1800 656 685
Fax: 1800 642 270
Email: schools@pearson.com.au
All customers concerning resources for University
Phone: 02 9454 2222
Fax: 02 9453 0093
Email: customer.service@pearson.com.au
University - All digital support queries for University students and lecturers
Phone: 1800 654 985
Email: Tech.help@pearson.com (9-5pm Aust EST)
Web: http://247pearsoned.custhelp.com (24 Hours)
University - All other queries for University students and lecturers
Phone: 02 9454 2222
Fax: 02 9453 0093
Email: customer.service@pearson.com.au
VET Hotline (TAFE/Registered Training Organisations/Vocational sector)
Contact the Vet Hotline for advice and support with VET products, including samples, Inspection copies or Instructor Resource requests. If you wish to place an order, please phone: 02 9454 2222.
Vet Hotline: 1800 838 123
Fax: 02 9453 0117
Email: vet@pearson.com.au
All customers concerning resources for Professional, Trade and Reference (PTR) or Computer, Trades and Reference (CTR) titles
Phone: 02 9454 2222
Fax: 02 9453 0093
Email: customer.service@pearson.com.au