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Word Processing: Simple Business Documents: Word 2000

Australian produced title
Karen Garton
Jenny Garrett

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   ISBN:  9780733999482      ISBN10:  0733999484      RRP inc. GST:  $44.95
   Published:  15/01/2002      Format:  Wiro Binding      Pages:  123

Description top

Word Processing: Simple Business Documents bridges the gap between tradition and innovation. The authors embrace the often forgotten high standards in document layout, correct use of language and punctuation whilst marrying modern technology and techniques from their background in publishing, word processing, teaching and corporate training.

Features and Benefits top

  • Operator instructions:

Instructions are written in an easy-to-read and step-by-step format specifically for Word 2000. There are lots of screen captures to illustrate and guide. File management concepts in Word 2000 are introduced in the first chapter and gradually build as the students gain in confidence.

  • Chapter activities and consolidation:

After the introduction of each new function the learner is able to test their level of understanding and skill. The activities begin with tips and instructions and progressively offer the student the opportunity to operate independently. The more confident learner can move directly to the independent activities, whilst the experienced learner, who may be revising, can move directly to the production tasks at chapter end. All activities and tasks combine handwritten and printed proofs. In the early chapters the activities are short - consistent with the learner's ability.

  • Production tasks:

At the conclusion of each chapter, handwritten post-it notes, work request slips, emails or telephone messages deliver realistic consolidation tasks. These production tasks simulate the office environment of three fictitious companies and require the student to refer to style manuals for guidelines on their particular document style. A complete set of business stationery is available in both Word template or pdf format. The production tasks are designed to test operator proficiency and knowledge of the chapter whilst requiring them to apply skills and functions learned in previous chapters and to develop time management techniques.

  • Style manuals:

Throughout the training period, students will be constantly referring to the fictitious organisation style manuals for instructions, information and guidance on undertaking tasks and producing business documents that meet a consistently high standard. The manuals are one instrument in helping the student develop the ability to self-manage a task and make judgments based on criteria that is already established.

  • Document design:

Through the clever use of thumbnail sketches and models, the learner develops the fundamentals of document design principles applying to a wide range of business documents that can be produced in virtually any software application.

  • Formatting and punctuating text:

Perhaps the most overlooked element in word processing textbooks in recent years has been the absence of rules in formatting and punctuating text. Garton and Garrett have addressed this in a most creative way by drawing attention to the rules in a call-out the first time it is encountered in an activity, followed by ample opportunities to independently apply the rules.
Proofreading: Standard correction marks are progressively introduced in each chapter and applied to corrected copy thereafter, thus developing the learner's ability to self-manage document proofreading and editing.

  • Business document formatting:

The three fictitious organisations all have distinctly different formatting requirements consistent with their image. The formatting of business correspondence, memos, faxes, reports, manuals, envelopes and labels are approached in a logical and practical way that simulates the workplace environment.

  • Conservation:

At every opportunity, the learner is reminded to observe the organisation's policy on energy and paper conservation.

  • OHS:

At various intervals students are reminded of the OHS principles to be observed for a safe and healthy workplace

  • Presentation:

The text is presented in a 3-column grid, allowing for activity symbols and the learner's own marginal notes. The book is sewn and perfect bound at the top in A4 size for easy handling and space saving at the desk.



Table of Contents top

CHAPTER 1.

Occupational health and safety practices

  • Workstation
  • Work surface height
  • Power access procedures
  • Glare and reflection
  • Rest and exercise periods
  • Exercises

Creating a new document

  • The Word screen
  • What is word processing?
  • Create a new document
  • Close without saving
  • Toolbars

Identify, save, preview and print documents

  • Identifying your work with a footer
  • Punctuation - Comma
  • Name and save a document
  • Print Preview
  • Print a document
  • Save a document
  • Close a document
  • Punctuation - Full stop
  • Punctuation - Hyphen

Open documents, navigate and select text

  • Open an existing document
  • Cursor moves
  • Quick cursor moves

Editing text

  • Proofread on screen
  • Delete characters using backspace or delete
  • Insert text
  • View non-printing symbols
  • Correction marks - insertions
  • Style - Time
  • Open punctuation
  • Punctuation - Apostrophe
  • Understanding the document list

Headings and paragraphs

  • Side headings
  • Bold headings
  • Insert a paragraph or a heading
  • Punctuation - Quotation marks
  • Correction marks - deletions and changes
  • Smart Quotes
  • Punctuation - Exclamation mark

Alignment

  • Paragraph alignment
  • Punctuation - Colon
  • Justify
  • Main heading styles
  • Punctuation - Question mark
  • Punctuation - Semicolon

Selecting (highlighting) text

  • Select with the keyboard
  • Select with the mouse
  • Italic
  • Bold italic
  • Underline
  • Correction marks - paragraphs

Spelling and grammar

  • Checking an entire document
  • Saving documents with a new name
  • Language
  • Checking as you type

Centre text vertically

  • Optical centre
  • Correction marks - capitals and lower case
  • Changing case
  • Correction marks - emphasising text
  • Remove vertical centre
  • Remove bold or italic

Folders

  • Creating folders to save documents
  • Open a document from a specified folder
  • Navigating around folders

Production tasks

  • Introducing production tasks

CHAPTER 2.

Conservation and recycling

Getting help

  • Office Assistant
  • Getting Help from Microsoft Word Help

Using Tab

  • Using the tab key
  • Default tab settings
  • First line indent
  • Delete words rapidly
  • Undo

Sub headings and line spacing

  • Sub headings
  • Correction marks - move text
  • Punctuation - Parentheses
  • Line spacing
  • Correction marks - spacing
  • Formatting telephone and fax numbers

Bullets and margins

  • Bullets
  • Correction marks - insert punctuation
  • Punctuation - Solidus
  • Default margins
  • Change left and right margins

Character and paragraph spacing and numbered lists

  • Character spacing
  • AutoCorrect
  • Style - Measurement
  • Numbered paragraphs
  • Correction marks - insertions
  • Paragraph spacing

Block centre

AutoText in a footer

  • Using AutoText in a footer
  • Using the automatic date
  • Using the filename AutoText

Making changes

  • Change font
  • Change size
  • Increase or reduce size
  • Thesaurus
  • Find and replace
  • Correction marks - transpositions
  • Deleting paragraphs
  • Changing numbers to bullets
  • Changing bullets to numbers

Design in word processing

  • Sketching using thumbnails

Delete and move documents

  • Delete a document
  • Delete multiple documents
  • Move documents to a folder

Backup

  • Copy a disk
  • Copying files from the hard disk to a diskette or other drive

Production tasks

CHAPTER 3.

Letter styles

  • Punctuation styles
  • Traditional letter styles
  • Modern letter styles
  • Style manuals

Fully blocked business letter

  • Parts of a letter
  • Typing a letter
  • Create a fully blocked letter
  • Change top and bottom margins
  • Change font and size
  • Typing the letter body
  • Enclosure notation
  • Subject lines
  • Style - Dates
  • Style - Numbers
  • Non-breaking space
  • Style - Number punctuation
  • Style - Currency
  • Postscripts
  • Under separate cover notation

Bullet points and numbered lists in letters

  • Cut and paste to move text
  • Confidential and personal notations
  • Style - Abbreviations
  • Style - Contractions
  • Style - Acronyms

Sub headings in letters

  • Style - Time, Style - Years
  • Copy notations
  • Fax letters

Working with multiple documents

  • Copy and Paste between documents
  • Circular letters
  • Correction marks - move text
  • Attention lines in letters
  • Simplified letters

Emails

Envelopes and labels

  • Envelope sizes
  • Printing DL envelopes
  • Printing C5 envelopes
  • Folding documents
  • Printing labels

Other letter styles

  • Blocked style with mixed punctuation
  • Semi-blocked style with closed punctuation
  • Personal business letters

Production tasks

CHAPTER 4.

Fonts and text attributes

  • What is a font?
  • Punctuation - En Rule
  • Punctuation - Em rule
  • Correction marks - insertions
  • Font families
  • Font size
  • Use of capitals in headings
  • Font colour

Page setup

  • Paper size
  • Reformatting text
  • Orientation
  • Page borders

Superscript, subscript and symbols

  • Superscript and subscript
  • Symbols

Tabs

  • Removing tabs
  • Changing the tab type
  • Left-aligned tables using tabs
  • Change tab settings
  • Right-aligned columns using tabs
  • Decimal-aligned columns using tabs
  • Dot leader tabs

Paragraph formatting

  • Heading levels
  • Paragraph styles

Borders and shading

  • Applying colour to borders
  • Creating rules with borders

Production tasks

CHAPTER 5.

One page reports

Title pages

Document assembly

  • Copy and paste between documents
  • Close all open documents

Headers and footers

  • Different first page
  • Changing starting number
  • Widows and Orphans
  • Navigating a long document
  • A list of quick cursor moves
  • Document Map

ClipArt and scanned images

  • Inserting pictures
  • Sizing pictures
  • Text wrapping
  • Inserting picture files
  • Moving pictures
  • Deleting pictures

Printing

  • Print current page
  • Print specific pages
  • Print multiple copies

Production tasks

CHAPTER 6.

Creating tables using the table function

  • Simple tables
  • Selecting cells, columns and rows in tables
  • Formatting text in tables
  • Changing column width

Modify a table

  • Add rows and columns within a table
  • Add rows and columns at the end of a table
  • Move rows and columns
  • Delete rows and columns

Enhancing a table

  • Merge cells
  • Adding shading to table cells
  • Changing table borders
  • Adding colour to tables
  • Removing shading

Production tasks

CHAPTER 7.

Creating merge letters

  • Components of a merge
  • Creating a main document
  • Creating a data source
  • Editing the data source
  • Inserting fields in the main document
  • Merge to new document

Merge envelopes

  • Using an existing data source
  • Setting up the main document
  • Merge to new document

Merge labels

  • Using an existing data source
  • Setting up the main document
  • Merge to new document

Production tasks

CHAPTER 8.

Templates for letters

  • The Normal template
  • Template storage locations
  • Creating a document based on a template

Office memorandum

  • Typical memo layout
  • Creating a memo using a template

Facsimiles

  • Typical fax layout
  • Creating a fax using a template

Using Words templates

Production tasks



About the Authors top

Karen Garton is a Melbourne-based training consultant. She is also an experienced author having written three successful titles for Pearson Education Australia seeing one into a second edition; A Guide to Excel Step by Step, Design and Layout using PageMaker 6.5, Design and Layout using PageMaker 5, Word Processing: Report Production and Complex Operations.

Jenny Garrett is a Sydney-based office systems consultant and TAFE teacher with extensive experience in a flexible delivery/ learning environment. She is also an experienced author with six published titles including online courseware.



Target Audience top

Business Services Training Package BSB01

Word Processing: Simple Business Documents conforms to the 2001 endorsed Australian National Training Authority competency BSBCMN213A Produce Simple Word Processed Documents.

It is underpinned by BSBCMN108A Develop Keyboard Skills and underpins BSBCMN306A Produce Business Documents or BSBADM304A Design And Develop Business Documents.

National Office Skill (NOS) Modules

Word Processing: Simple Business Documents meets the learning outcomes for the NOS modules: NOS222 (7365CE) Word Processing Introduction; NOS 401 (7365DC) Text Production; NOS 247 (7365DL) Proofreading for Office Technology.



First Day of Class top

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Instructor Resources top

Note: These resources are for use by adopters of this text only, and are protected by copyright.

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